Embracing and Extending RT Tutorial
Request Tracker is a customizable trouble ticketing system written in Perl.
The fundamental entity in RT is the ticket. The definition of a ticket depends on how RT is being used. For example,
customer support requests, bugs in software or items in a to-do list could be tickets in RT. RT allows user interactions to take
place with email or with a web browser.
Jabber is a XML protocol for instant messaging and presence detection. The Jabber
protocol is officially known as XMPP (Extensible Messaging and Presence Protocol) by IETF. It may be used
as a substitute for programs like AOL Instant Messenger and Yahoo Messenger. Uses of Jabber are not limited to
instant messaging. Other possible uses include presence detection of devices (or people), sending structured data between
clients and a content delivery system.
Network Programming in Python
Python is a high level object oriented programming language. Simple client and
server applications can be written in Python much faster than in most languages used today. During his presentation,
Steve Holden demonstrated a client/server application, an SMTP client, a POP3 client, a FTP client, a HTTP client and
a HTTP server. The HTTP server was written with three lines of code. Copies of Steve’s demo programs may be downloaded
Programming Web Services With PHP
This tutorial began with a description of the XML-RPC and SOAP protocols. The most important point discussed about
XML-RPC and SOAP was that XML-RPC is much easier to use and understand than SOAP. In many cases people have been
using SOAP when a simpler protocol like XML-RPC would suffice. The rest of the session consisted of
example PHP programs that used these protocols. The PHP SOAP extensions are usable, but they are not completely coded.
More info about this tutorial is available here