Charles Engelke's Blog

January 30, 2009

My first real Windows 7 glitch

Filed under: Notes — Charles Engelke @ 9:55 pm
Tags: ,

Today I tried to print a file in the office, and couldn’t.  I was able to search and find the print server and the right printer, but I couldn’t get it to connect.  Windows 7 just said “Connecting to…” for several minutes.  Trying another printer eventually got past that screen, but then Windows 7 immediately demanded that I provide an .INF file.  Which I didn’t have, of course.

I’d already printed to a network printer at home, so why didn’t it work at the office?  I don’t know, but I’ll spend some time fiddling with it next week.  I can’t see any reason for Windows 7 to have trouble with this.

On the good news front I now have a working VPN client.  NCP sent me a download link for the their beta Windows 7 VPN client, which is good for 30 days before I’ll have to purchase it.  I had a little trouble configuring it because there are a nearly infinite number of configuration options and it wasn’t clear to me which ones I should choose.  But then I remembered reading that it could import a saved Cisco VPN configuration file.  I imported the one I’d used in Windows XP, and it immediately connected and worked perfectly.  So I guess I’ll be buying a copy soon.

I’m annoyed with Cisco, though.  They sold us VPN concentrators and I feel they’re responsible for providing client software to connect to them.  It’s irresponsible for them to not support 64-bit versions of Windows.


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