David Wallace of Travelocity is speaking. My notes will be
abbreviated, because the talk is full and I can’t type well in this
crush. I can’t imagine why the conference put a talk on this
subject into the smallest theater they have. (Note that the
presentation slides will be placed on the
RSA Conference web site.)
I’ll post a pointer directly to his materials once I get a chance
to get online. They’re pretty good, as was his talk.