Charles Engelke's Blog

May 2, 2008

Thanks, Amazon!

Filed under: Uncategorized — Charles Engelke @ 3:41 pm

I ordered a book from Amazon before it was released, and got it as soon as possible. But the price of the book dropped before release. Was I to be punished for ordering too early?

Nah:

Hello from Amazon.com.

We’re writing to confirm that we have processed your refund for USD
0.01 for the above-referenced order.

For more information on how we calculate refunds, please visit our
web site at http://www.amazon.com/refunds

We hope this is a satisfactory resolution for you. However, if you
have any questions or concerns, please use this link to contact
Customer Service:

http://www.amazon.com/gp/help/contact-us/returns-and-refunds.html

Thank you for shopping at Amazon.com.

Note that this was the second e-mail Amazon sent me keeping me informed of the progress of my vital refund.

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